Shipping policy
Shipping Policy
All products are made to order. Please allow time for production before your order ships.
Processing Time
Orders are typically processed within 2–5 business days.
Processing times may be longer during high-demand periods or holidays.
Shipping Time
Estimated shipping times after processing:
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United States: 3–7 business days
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International: 7–20 business days
Shipping times are estimates and not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Delays
We are not responsible for delays caused by shipping carriers, customs, weather, or other factors outside our control.
Incorrect Address
It is the customer’s responsibility to ensure the shipping address is correct at checkout.
If an incorrect or incomplete address is provided, and the order is returned or lost, we are not responsible for reshipping or refunding the order.
Lost or Stolen Packages
Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.
If you believe your package was lost or stolen, please contact the shipping carrier directly.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer.
Contact
If you have any questions about your order, contact us at:
info@cubalibreclothing.co